This Privacy Policy explains how Outhbox Limited collects, uses, and protects personal information when you visit outhbox.com or engage with our services. By using our website or working with us, you agree to the practices described here.
1. Who we are
Outhbox Limited is a UK-registered technology company (Company No. 15622468) with a registered office at Unit F, Winston Business Park, Churchill Way, Sheffield, S35 2PS. We provide web development, automation systems, cybersecurity services, and digital infrastructure to businesses in the UK and Nigeria.
2. Information we collect
We collect information you provide directly — including your name, email address, company name, phone number, and any project details you share through contact forms or direct communication. We also collect technical data automatically when you visit our website, including IP addresses, browser type, device information, and pages visited. This is collected through cookies and analytics tools to help us understand how the site is used and improve it.
3. How we use your data
We use your information to respond to enquiries, deliver project work, send relevant communications about our services, and improve our website. We do not sell your personal data to third parties. We will only contact you for marketing purposes if you have opted in or if there is a legitimate interest basis for doing so.
4. Legal basis for processing
We process your data on the following bases: contract performance (where we are engaged to deliver work), legitimate interests (responding to enquiries and improving our services), and consent (for marketing communications). You may withdraw consent at any time.
5. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where we have no lawful reason to retain it
- Object to or restrict our processing of your data
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
6. Data retention
We retain client project data for up to 7 years in line with standard business and legal requirements. Enquiry data from non-clients is deleted after 2 years if no engagement follows. You may request earlier deletion by contacting us.
Third-party tools
We use third-party tools including Google Analytics for website analytics and Stripe for payment processing. These tools may collect data subject to their own privacy policies. We do not use advertising trackers or share your data with advertisers.
Security
We implement appropriate technical and organisational measures to protect your personal data. No method of transmission over the internet is completely secure, but we take reasonable precautions and continually review our security practices.
Changes to this policy
We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
Privacy requests
To exercise any of your rights or submit a privacy-related request, contact us at hello@outhbox.com with the subject line “Privacy Request”. We will respond within 30 days.
